Aetna In-Network Therapist in West Palm Beach, FL
We are in-network with Aetna, Aetna Medicare, and Aetna Medicare Advantage. Use your Aetna benefits for therapy — we handle verification so there are no surprise bills.
Aetna Plans We Accept
We are credentialed in-network with the following Aetna health insurance plans. If you are unsure which plan you have, call us — we'll look it up for you at no charge.
Aetna PPO
Preferred Provider Organization plans with maximum flexibility. See any in-network therapist without a referral from your primary care physician.
Aetna HMO
Health Maintenance Organization plans. A referral from your PCP may be required. We can help you confirm coverage and coordination with your PCP.
Aetna Medicare
Traditional Aetna Medicare supplemental plans that cover mental health services including individual therapy and psychiatric evaluations.
Aetna Medicare Advantage
Aetna Medicare Advantage (Part C) plans frequently include enhanced mental health benefits. We verify your specific plan's mental health rider.
Aetna Behavioral Health
Aetna's dedicated behavioral health benefit arm. Mental health and substance use services managed separately under your Aetna Behavioral Health benefit.
Self-Pay Option
No Aetna coverage? Our transparent self-pay rate is $100 per session — no referral, no pre-authorization, and appointments often available same week.
Not sure if you have Aetna? Check the front of your insurance card. You will see "Aetna" and your plan type printed on it. You can also call the Member Services number on the back of your card. Or simply call us at (561) 787-9494 and we'll verify for you in minutes.
How to Use Your Aetna Benefits
Understanding your Aetna mental health benefits before your first session prevents surprises at billing time. Here is what to know.
Call the Member Services Number on the Back of Your Card
The number is usually labeled "Mental Health" or "Behavioral Health." Ask to speak with a benefits representative and have your member ID handy. Alternatively, skip this step entirely and let us do it — we call Aetna on your behalf as part of your intake process at no charge.
Ask Specifically About Mental Health / Behavioral Health Benefits
Your Aetna plan separates medical and behavioral health benefits. Ask: "Does my plan cover outpatient mental health therapy?" and "Is Healing Arts & Wellness an in-network provider?" Confirm whether sessions are covered under your medical deductible or a separate behavioral health deductible.
Understand Your Deductible vs. Copay
Your deductible is the amount you pay before insurance starts covering costs. Your copay is the fixed amount you pay per session after your deductible is met. For most Aetna PPO plans, mental health copays range from $20 to $60 per session once the deductible is satisfied.
Know Your Out-of-Pocket Maximum
Your out-of-pocket maximum is the most you will pay for covered services in a plan year. Once you reach this amount, Aetna pays 100% of covered services. Mental health services count toward your annual out-of-pocket maximum under the Mental Health Parity and Addiction Equity Act (MHPAEA).
What Your Aetna Plan May Cover
Under the Mental Health Parity Act, Aetna plans must cover mental health services at the same level as physical health services. Here is what is typically covered.
Individual Therapy
One-on-one sessions with a licensed therapist. Aetna covers individual psychotherapy for anxiety, depression, ADHD, trauma, PTSD, bipolar disorder, grief, and more. Most plans cover 20–52 sessions per year.
Family Therapy
Joint sessions with multiple family members present. Aetna covers family therapy as a distinct benefit. Useful for parent-child conflict, couples communication, and family grief following loss or trauma.
Telehealth Sessions
Virtual therapy via secure video is covered by most Aetna plans at the same rate as in-person sessions. Aetna expanded telehealth mental health coverage and generally does not require a separate authorization for established behavioral health services.
How to Get Started — Step by Step
We make starting therapy as simple as possible. No insurance headaches, no surprise bills. Here is exactly what happens when you reach out.
Request Your Appointment
Click "Book Free Consultation" or call (561) 787-9494. Tell us your name, the best number to reach you, and your Aetna member ID if you have it handy. Takes under 2 minutes.
We Verify Your Aetna Benefits
Our billing team calls Aetna directly to verify your active coverage, in-network status, deductible remaining, copay amount, session limits, and whether telehealth is covered under your plan. This is a free service — you pay nothing and do nothing.
We Call You Back with a Clear Cost Summary
Before you commit to a first appointment, we explain exactly what your Aetna plan will pay and what your estimated out-of-pocket will be per session. No surprises. No billing you for costs we did not discuss up front.
Schedule Your First Appointment
Once you are comfortable with the coverage details, we schedule your first session — in-person at our West Palm Beach office or via telehealth, whichever you prefer. Same-week appointments are often available.
Aetna Therapy FAQ
Check your Aetna Summary of Benefits for "Mental Health" or "Behavioral Health" coverage details, or log in to your Aetna member portal at member.aetna.com. The fastest option is to call us — we verify Aetna benefits daily and can confirm your specific coverage in one phone call at no cost to you.
Aetna copays for in-network therapy typically range from $20 to $60 per session, depending on your specific plan and whether you have met your deductible. Aetna Medicare Advantage plans often have lower copays. We provide you with your exact copay estimate before your first session so there are no surprises.
Yes — most Aetna plans cover telehealth mental health therapy at the same rate as in-person sessions. Aetna has maintained expanded telehealth coverage for behavioral health services. We conduct telehealth sessions via a HIPAA-compliant platform and bill Aetna the same way we do for office visits.
Aetna PPO plans generally do not require a referral for mental health services — you can book directly with an in-network therapist. Aetna HMO plans may require a referral from your primary care physician. We can check your specific plan type when we verify your benefits, and walk you through the process if a referral is needed.
Aetna Medicare is a supplemental (Medigap) plan that works alongside Original Medicare (Parts A & B) to cover gaps. Aetna Medicare Advantage (Part C) is an all-in-one plan that replaces Original Medicare. Both types are accepted at Healing Arts & Wellness. Medicare Advantage plans often include additional mental health benefits beyond what Original Medicare provides.
Ready to Use Your Aetna Benefits?
Book a free consultation and we'll verify your Aetna coverage — no cost, no commitment required.
